AV Events

This webinar is a comprehensive guide for AV professionals on the creation, implementation, and critical importance of a well-crafted Statement of Work (SOW) in AV projects. The presentation walks through the SOW lifecycle from initial sales engagement through engineering, design, project management, installation, and customer handoff emphasizing the value of detailed documentation, clear communication, and thorough planning. It highlights best practices, common pitfalls, and actionable strategies to ensure successful project outcomes, minimize risk, and deliver exceptional client experiences in the AV industry. 

Join this November webinar to:

• Participants will learn how to identify and articulate the critical elements of an SOW, including project scope, deliverables, roles, responsibilities, and technical requirements, ensuring clarity and alignment between clients and AV integrators. 
• Attendees will discover how to leverage walkthrough notes, photos, diagrams, and programming/networking documentation to prevent misunderstandings, manage scope, and support seamless project execution from pre-sales to post-installation. 
• Learners will explore strategies for using the SOW as an ongoing reference point—supporting change management, risk mitigation, and successful handoff—while fostering a culture of transparency and continuous improvement within AV project teams.

Speaker Information

Wade Johnston
Sr. Manager - Learning and Development
Legrand AV

Wade Johnston is the Sr. Manager of Learning and Development at Legrand AV, where he leads initiatives to empower teams and drive professional growth across the organization. With more than a decade of experience in AV, IT, and Broadcast, Wade is known for building collaborative, solutions-oriented environments and delivering impactful training programs. A passionate educator and industry advocate, Wade continues to contribute as a subject matter expert and mentor. Outside of work, Wade enjoys spending time outdoors with family and is dedicated to lifelong learning and innovation.