AV Events
In today’s fast-paced work environment, the user experience of conferencing and collaboration tools can make or break productivity. Join us for an in-depth webinar that addresses the number one concern for workplace technology managers: ensuring intuitive and user-friendly tools for all employees. We’ll cover best practices for user-centric design, strategies for selecting and implementing tools that are intuitive and easy to navigate, and effective methods for training employees to ensure they are comfortable with the tools available. Whether you’re evaluating new tools or looking to improve existing systems, this webinar will provide the insights and best practices you need to create a seamless user experience.
Workspace trends are moving towards smaller, more flexible spaces, with more remote working over the long-term according to AVIXA’s IOTA report. For more key developments and digital workplace trends, view past webinars in the monthly Conferencing and Collaboration Power Hour.
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Moderator Information

Pete Coman is award-winning digital workplace experience designer whose career spans 30 years in the tech industry. With a background in owning and managing IT companies and installing and programming advanced technology systems, Pete knows what it’s like on both sides of the fence. Pete recently moved to New York to take on the role of Chief Technology Officer for PTS and is currently working with organizations to help them re-imagine their workplace by leveraging smart technologies to enhance workplace activities and the user experience.
He likes long walks on the beach, eating out, watching the footy, and has a passion (bordering on obsession) for technology.
Speaker Information

Craig Durr is an analyst, researcher, and keynote speaker who focuses on workplace collaboration—the services, technologies, and devices that empower seamless connections between businesses, employees, and customers.
His expertise encompasses comprehensive market analysis, sizing projections, product evaluations, emerging trends, and end-user and buyer expectations. He has been a featured speaker in the US, India, South America, and Europe and is recognized by ARInsights as an ARchitect Power 100 analyst.
In addition to following technology, Craig also studies the human elements of work, organizing his findings into the workforce, the workplace, and the workflows and charting how these variables influence technologies and business strategies.

Raj Singh is the Director, Learning Environments & Technologies at University of Southern California. He manages the design, engineering, support and management of all general use teaching spaces at USC. Raj has been working in the technology field for more than 15 years for various Fortune 500 companies, Private Equity Firms and Technology Manufactures. He is an experienced professional with broad understanding of all aspects of AV/IT technology stack, architecture, design, engineering and management at the highest levels. He has a Bachelors in Electrical and Computer Engineering and a Masters in Business Management. In his spare time he enjoys cycling, hiking, reading and spending time at the beach.
Event Information
Date
23 July 2025
Time
1:00 PM - 2:00 PM
Eastern Standard Time
Type
Webinar